Terms & Conditions

Terms & Conditions

To hire our motorhome: the driver should have a valid full UK driving license for at least 3 years, and be between the ages of 25 and 79. Our fully comprehensive insurance will cover one driver in the UK (additional charges apply for additional drivers and/or EU cover) . A 50% non-refundable deposit is required to secure your booking. Full payment is due 30 days prior to your departure date. You can opt to pay monthly in advance of the booking. The total booking cost will be divided up for the months ahead of the hire so that the balance is cleared before the hire. A security deposit of £1,000 is payable before you depart with the motorhome which is a hold against the payment card for the booking.

Glastonbury & Silverstone bookings – A £200 refundable deposit is required to hold your booking – we will contact you when tickets are released to see if you were successful. You will then need to either opt to pay monthly or make the £200 holding deposit up to 50% of the value of the booking to secure the booking. A security deposit of £1,500 is payable before you depart with the motorhome.

Declarations included within the contract which is signed during pick-upI/We understand the contents of this completed application and I/we declare that the information given is, to the best of my/our knowledge and belief correct and complete. I/we agree that the statements in this application shall form the basis of the contract between Busy Lil’ Motorhome Company and myself/ourselves. I/we understand that my/our information may also be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing the motor insurer’s compliance with any regulatory rules/codes.I/We undertake that the vehicle will not be used for the carriage of passengers for hire or reward.I/We further undertake that only drivers disclosed in this declaration will drive and that to my/our knowledge have not been refused any motor vehicle insurance.I/We understand that this insurance terminates at the expiry of the period of hire stated above. We reserve the right to cancel any booking due to inadequate paperwork or booking complications.

I/We further agree to be bound by the terms and conditions of the insurance which I have had the opportunity to see and read.

Rental agreement particulars which is signed during pick-up

Please note that the vehicle must be returned undamaged with the same amount of fuel supplied at handover, empty of waste water, empty toilet cassette and the interior clean and in the same condition as when you took delivery of the vehicle otherwise charges outlined on the below may be deducted from your security deposit.

There is an extra charge of £5 per day for each additional driver added to the agreement (1 driver is included in original rental cost).

Should the vehicle be returned after the agreed time as stated in section 1, then a late fee of £25 per hour will be charged.

All parking fines, other fines and penalties incurred in relation to the vehicle during the hire period will be forwarded/amended with your billing information to the responsible parties/authorities.

A valeting upholstery cleaning fee of £75 if the vehicle is not returned with the interior in a clean condition.

A  £150 cleaning fee could be deducted from your deposit – the expectation is that the motorhome is returned to look visually how it was hired with no excess dirt, mud, grime etc – we advise to clean as you go.

The cost of refilling the Diesel tank plus £20 fee for staffing.

A fee of £50 if the vehicle is returned with the toilet cassette not emptied.

A fee of £150 for the loss of the tracker fob.

A fee of £150 for the loss of the engine key and additional travel costs to bring a replacement to your location.

The cost of any damage to the vehicle or third party property, subject to the motor insurance. The motor insurance excess of £1,000 (£1,500 for named festivals above) is liable to the hirer(s). It is recommended that appropriate personal travel insurance to taken out to cover this eventuality.Any costs incurred by Busy Lil’ Motorhome Company as a result of any breach by the hirer of the terms of this Agreement.

Demurrage; the daily rental rate for the period the vehicle is off fleet; for example accident repairs.

Any additional costs over and above the security deposit value should damages exceed the security deposit value for negligence/inappropriate usage.

The cost to recover the vehicle if stolen by the hirer(s).

In the case of gross negligence Busy Lil’ Motorhome Company reserves the right to recover full costs in order to return the vehicle to the state in which it was handed over.

Pet Damage – We allow pets in selected vehicle upon initial conversation. Any pet damage is fully payable by the customer as this is not covered by insurance. We do ask as part of our conversation that pets are not left unattended in the vehicle, that they are past the chewing stage and that they are not let up on the beds, or seating. Pet damage is not covered by our insurance so any damage caused by a pet is fully payable by the hirer.

Cancelation Policy

70% of prepayments are refundable when cancelled 30days before arrival or earlier.

50% of prepayments are refundable when cancelled 14 days or earlier.

0% refundable if cancelled within 14 days or travel.

We advise all customer to have travel insurance should they need to cancel as you would booking any other holiday.